Solving YouTube’s Abusive Content Problems — via Crowdsourcing

We all know that the long knives are out by various governments regarding YouTube content. We know that Google is significantly increasing the number of workers who will review YT abuse reports.

But we also know that the volume of videos in the uploading firehose is going to continue leaving very large numbers of abusive videos online that may quickly achieve high numbers of views, even if YT employed techniques that I’ve previously urged, such as human review of videos that are about to go onto the trending lists before they actually do so.

This scale of videos is enormous — yet the scale of viewing users is also very large.

Is there some way to leverage the latter to help deal with abusive content in the former, as a proactive effort to help keep government censorship of YT at bay?

YT already has a “Trusted Flaggers” program that gives abuse review priority to videos that these users have flagged. But (as far as I know) this only applies to videos that these users have happened to find and see of their own volition. 

I don’t have the hard data to prove this, but I have a strong suspicion that vast numbers of users would be willing to participate as organized volunteer proactive “screeners” of a sort for YT, especially if there was some even minor financial incentive for their participation (think in terms of a small amount of Play Store credit, for example).

What if public videos that were suddenly attracting significant numbers of views (“significant” yet to be defined), were pushed to some odd number (to avoid ties) of such volunteer viewers who have undergone appropriate online training regarding YT’s Terms of Use? We require that they actually are viewing reasonable amounts of these videos (yes, there would be ways to attempt gaming this, but remember we’re talking about very large numbers of volunteers so much of that risk should wash out if care is used in tracking analysis).

They vote/rate the videos acceptable or not. If the majority vote a video as unacceptable, it gets pushed to the formal G abuse screeners for a decision. If any given volunteer is found over time to be providing bad decisions, they’re dropped from the program.

Most videos would have small enough numbers of views to never even enter this system. But it would provide a middle ground to help deal with videos that are suddenly getting more visibility *before* they can cause big problems, and this technique doesn’t rely on random viewers taking the initiative to flag abusive videos (and for that matter figuring out how to flag them, since flagging is not typically a top level YT user interface element these days, as I’ve previously noted).

Since participants in this program would not have any control over which specific videos they’d be pushed for a vote, and since again we’d be talking about quite large numbers of participants (and we’d be monitoring their performance over time), the ability to purposely claim that nonabusive videos were abusive (or the reverse) would be minimized.

No video would have action taken against it unless it had also been declared abusive by a regular YT screener in the pipeline after the volunteer screeners down-voted a video — providing even more protection.

How to define abusive videos is of course a separate discussion relating directly to the YT Terms of Service, but this could include the kinds of content violations that we all know about in relation to YT (hate speech, dangerous pranks and dares, threats, etc.), and even areas such as obvious obnoxious Content ID evasions (e.g., program/movie video inset boxes against random backgrounds, artificial program run time variations, and so on).

I do realize that this is a fairly radical concept and that there are all manner of details that aren’t considered in this brief summary. But I am increasingly convinced that it’s going to take some sort of new approach to help deal with these problems proactively, and to help forestall governments from moving in and wrecking the wonderful YouTube ecosystem with escalating politically motivated demands and threats.


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