Stupid Story Claiming Google Tracking — Plus the USA Healthcare Nightmare


I’ve been receiving many queries as to why this blog and my lists have been so quiet lately. I would have preferred to say nothing about this, but I don’t want anyone concerned that they’ve been dropped off a list or are otherwise being subjected to technical issues. The lists are OK, the servers are running for now, and there’s nothing associated amiss at your end.

The executive summary of what’s going on is that I’m not well — I’ll spare you the details — and it’s unclear what I can do about it, given the dismal, insane state of health insurance in this country, especially for persons like me who have to deal with the collapsed individual medical insurance market (that is, who don’t have an employer, and so don’t have employer provided medical insurance).

The GOP and Satan’s Sociopath in the Oval Office are working deliberately to destroy health insurance and ruin lives for the sake of enriching their uber-wealthy, vile brethren. But even without those deliberate efforts at sabotage, the healthcare system itself has already utterly collapsed for vast numbers of people without steady incomes and who are too young or don’t qualify for Medicare — which the GOP is also working to decimate. The holes in Obamacare/ACA are big enough to toss the moon through, creating horrific “Catch-22” nightmares for persons with very low income levels and who cannot reasonably see into the future to predict their next year’s income.

The upshot of all this is that I simply cannot physically keep up under these conditions, and these public venues will be very quiet until such a time, if ever, that the overall situation changes. Sorry about that, Chief.

Since I was sending this item out anyway, I wanted to mention one rather crazy tech story going around currently. Obviously there’s been any number of technology issues recently about which I’d ordinarily have said something — most of them depressing as usual.

But there’s one in the news now about Google that is just so stupid that it can make your head explode, a “Google is secretly tracking your phone” scare piece. 

And as usual, Google isn’t addressing it in ways that ordinary people can understand, so it’s continuing to spread, the haters are latching on, and folks have started calling me asking about it in panic. 

Sometimes I think that Google must have a sort of suicide complex, given the way that they watch again and again how these sorts of stories get out of control without Google providing explanations beyond quotes to the trade press. Newsflash! Most ordinary non-techies don’t read the trade press!

Yeah, I know, Google just hopes that by saying as little as possible that the stories will fade away. But it’s like picking up comic strips with Silly Putty (anyone else remember doing that?) — you can keep folding the images inward but eventually the entire mass of putty is a dark mass of ink.

You’d think that with so many opportunistic regulatory and political knives out to attack Google these days, Google would want to speak to these issues clearly in language that ordinary folks could understand, so that these persons aren’t continuously co-opted by the lies of Google haters. I’ve done what I could to explain these issues in writing and on radio, but as I’ve said before this should be Google’s job — providing authoritative and plain language explanations for these issues. It’s not something that Google should be relying on outsiders to do for them willy-nilly.

The latest story is a lot of ranting and gnashing of teeth over the fact that Android phones have apparently been sending mobile phone network cell IDs to Google. Not that Google did anything with them — they’ve been tossing them and are making changes so that they don’t get sent at all. The complaint seems to be that these were sent even if users opt-ed out of Google’s location services. 

But the whole point is that the cell IDs had nothing to do with Google location geo services, but are related to the basic network infrastructures required to get notifications to the phones. It’s basically the same situation as standard mobile text messages — you need to know where the phone is connected to the network at the moment to effectively contact the phone to send the user a text message or other notifications, or even an ordinary phone call!

In a response apparently aimed at the trade press, Google talked about MCC and MNC codes and related tech lingo that all mean pretty much NOTHING to most people who are hearing this “tracking” story. 

Let me put this into plain English.

If your cell phone is turned on, the cellular networks know where you are — usually to a good degree of accuracy these days even without GPS. That’s how they work. That’s how you receive calls and text messages. It’s a core functionality that has nothing to do with Google per se.

You know all those news stories you see about crooks who get caught through tracking of their cell phones via location info that authorities get from the cellular carriers? 

Have you ever thought to yourself, “Why don’t those morons just turn off their phones when they don’t want to be tracked?”

It’s not Google that you need to be worried about. They have powerful protections for user data, and are extremely, exceptionally strict about when authorities can obtain any of it. On the other hand, the cellular carriers have traditionally been glad to hand over largely any user data that authorities might request for virtually any reason, often on a “nod and a wink” basis. You want something to worry about? Don’t worry about Google, worry about those cellular carriers.

Nor do you need to be a crook to turn off your phone when you don’t even want the carriers to know where you are. You want to use local apps? Fine, instead of turning the phone off, disable the phone’s radios by activating the “Airplane Mode” that all smartphones have available. 

This is all of the writing that I can manage right now and will probably be all that I have to say here for an indeterminate period. I can’t guarantee timely or even any responses to queries, but I’ll try to keep this machinery running the best that I can under the circumstances.

The best to you and yours for the holiday weekend and for the entire holiday season.

Please take care.

–Lauren–

How the Internet Broke the Planet


I am not an optimistic person by nature. I’ve tended — pretty much through my entire life — to always be wary of how things could go wrong. In some ways, I’ve found this to be a useful skill — when writing code it’s important to cover the range of possible outcomes and error states, and properly provide for their handling in a program or app.

Then again, I’ve never been much fun at parties. When I went to parties. Which has been very infrequently.

Mostly, I’ve spent my adult life in front of computer screens of all sorts (and before that, various forms of teletypes, other teleprinters, and even the occasional 029 keypunch machine).

I started writing publicly in the early 70s at the Internet’s ancestor ARPANET site #1 at UCLA, often on the very early mailing lists like Human-Nets, MsgGroup, or SF-Lovers (yes, and Network-Hackers, too). I even monitored the notorious Wine-Tasters list — though not being much of a drinker I uncharacteristically didn’t have much to say there.

Back then there were no domains, so originally I was LAUREN@UCLA-ATS (the first host on ARPANET) and later LAUREN@UCLA-SECURITY as well.

Much of my writing from those days is still online or has been brought back online. Looking it over now, I find that while there are minor points I might change today, overall I’m still willing to stand by everything I’ve written, even from that distant past.

My pessimism was already coming through in some of those early texts. While many in the ARPANET community were convinced that The Network would bring about the demise of nationalities and the grand rising up of a borderless global world of peace and tranquility, I worried that once governments and politicians really started paying attention to what we were doing, they’d find ways to warp it to their own personal and political advantages, perhaps using our technology for new forms of mass censorship.

And I feared that if the kind of networking tech we had created ever found its way into the broader world, evil would ultimately be more effective at leveraging its power than good would be.

Years and decades went by, as I stared at a seemingly endless array of screens and no doubt typed millions of words.

So we come to today, and I’m still sitting here in L.A. — the city where I’ve always lived — and I see how the Internet has been fundamentally broken by evil forces only some of which I foresaw years ago.

Our wonderful technology has been hijacked by liars, Nazis, pedophiles and other sexual abusing politicians, and an array of other despicable persons who could only gladden the hearts of civilization’s worst tyrants.

Our work has been turned into tools for mass spying, mass censorship, political oppression, and the spreading of hateful lies and propaganda without end.

I have never claimed to be evenhanded or dispassionate when it came to my contributions to — and observations of — the Internet and its impact on the world at large.

Indeed the Net is a wonder of civilization, on par with the great inventions like the wheel, like the printing press, like penicillin. But much as nuclear fission can be used to kill cancer or decimate cities, the Internet has proven to be a quintessential tool that can be used for both good and evil, for glories of education and communications and the availability of information, but also for the depths of theft and extortion and hate.

The dark side seems to be winning out, so I won’t pull any punches here. 

I have enormous respect for Google. I have pretty much nothing but disdain for Facebook. My feelings about Twitter are somewhere in between. It’s difficult these days to feel much emotion at all about Microsoft one way or another.

None of these firms — or the other large Internet companies — are all good or all bad. But it doesn’t take rocket science (or computer science for that matter) to perceive how Google is about making honest information available, Facebook is about controlling information and exploiting users, and Twitter doesn’t seem to really care anymore one way or another, so  long as they can keep their wheels turning.

This is obviously something of an oversimplification. Perhaps you disagree with me — sometimes, now, or always — and of course that’s OK too.

But I do want you to know that I’ve always strived to offer my honest views, and to never arbitrarily nor irrationally take sides on an issue. If the result has been that at one time or another pretty much everyone has disagreed with something I’ve said — so be it. I make no apologies for the opinions that I’ve expressed, and I’ve expected no apologies in return.

In the scheme of things, the Internet is still a child, with a lifetime to date even shorter than that of we frail individual human animals. 

The future will with time reveal whether our work in this sphere is seen as a blessing or curse — or most likely as some complex brew of both — by generations yet to come. Some of you will see that future for yourselves, many of us will not.

Such is the way of the world — not only when it comes to technology, but in terms of virtually all human endeavors.

Take care, all.

–Lauren–

Google Maps’ New Buddhist “Swastika”


I’m already getting comments — including from Buddhists — suggesting that Google Maps’ new iconography tagging Buddhist temples with the ancient symbol that is perceived by most people today as a Nazi swastika is problematic at best, and is likely to be widely misinterpreted. I agree. I’m wondering if Google consulted with the Buddhist community before making this choice. If not, now is definitely the time to do so.

–Lauren–

UPDATE (November 16, 2017): Google tells me that they are restricting use of this symbol to areas like Japan “where it is understood” and are using a different symbol for localization in most other areas. I follow this reasoning, but it’s unclear that it avoids the problems with such a widely misunderstood symbol. For example, I’ve received concerns about this from Buddhists in Japan, who fear that the symbol will be “latched onto” by haters in other areas. And indeed, I’ve already been informed of “Nazi Japan” posts from the alt-right that cite this symbol. The underlying question is whether or not such a “hot button” symbol can really be restricted by localization into not being misunderstood in other areas and causing associated problems. That’s a call for Google to make, of course.

Google’s Extremely Shortsighted and Bizarre New Restrictions on Accessibility Services

UPDATE (November 17, 2017): Thanks Google for working with LastPass on this issue! – Google details Autofill plans in Oreo as LastPass gets reprieve from accessibility removals

 – – –

My inbox has been filling today with questions regarding Google’s new warning to Android application developers that they will no longer be able to access Android accessibility service functions in their apps, unless they can demonstrate that those functions are specifically being used to help users with “disabilities” (a term not defined by Google in the warning).

Beyond the overall vagueness when it comes to what is meant by disabilities, this entire approach by Google seems utterly wrongheaded and misguided.

My assumption is that Google wants to try limit the use of accessibility functions on the theory that some of them might represent security risks of one sort or another in specific situations. 

If that’s actually the case — and we can have that discussion separately — then of course Google should disable those functions entirely — for all apps. After all, “preferentially” exposing disabled persons to security risks doesn’t make any sense.

But more to the point, these accessibility functions are frequently employed by widely used and completely legitimate apps that use these functionalities to provide key features that are not otherwise available under various versions of Android still in widespread deployment.

Google’s approach to this situation just doesn’t make sense. 

Let’s be logical about this.

If accessibility functions are too dangerous from security or other standpoints to potentially be used in all legitimate apps — including going beyond helping disabled persons per se — then they should not be permitted in any apps.

Conversely, if accessibility functions are safe enough to use for helping disabled persons using apps, then they should be safe enough to be used in any legitimate apps for any honest purposes.

The determining factor shouldn’t be whether or not an app is using an accessibility service function within the specific definition of helping a particular class of users, but rather whether or not the app is behaving in an honest and trustworthy manner when it uses those functions.

If a well-behaved app needs to use an accessibility service to provide an important function that doesn’t directly help disabled users, so what? There’s nothing magical about the term accessibility.

Apps functioning honestly that provide useful features should be encouraged. Bad apps should be blown out of the Google Play Store. It’s that simple, and Google is unnecessarily muddying up this distinction with their new restrictions.

I encourage Google to rethink their stance on this issue.

–Lauren–

T-Mobile’s Scammy New Online Payment System


Traditionally, one of the aspects of T-Mobile that subscribers have really liked is how quickly and easily they could pay their bills online. A few seconds was usually all that was needed, and it could always be done in a security-positive manner.

No more. T-Mobile has now taken their online payment system over to the dark side, using several well-known methods to try trick subscribers into taking actions that they probably don’t really want to take in most instances.

First, their fancy new JavaScript payment window completely breaks the Chrome browser autofill functions for providing credit card data securely. All credit card data must now be entered manually on that T-Mobile payment page.

One assumes that T-Mobile site designers are smart enough to test such major changes against the major browsers, so perhaps they’re doing this deliberately. But why?

There are clues.

For example, they’ve pre-checked the box for “saving this payment method.” That’s always a terrible policy — many users explicitly avoid saving payment data on individual sites subject to individual security lapses, and prefer to save that data securely in their browsers to be entered onto sites via autofill.

But if a firm’s goal is to encourage people to accept a default of saving a payment method on the site, breaking autofill is one way to do it, since filling out all of the credit card data every time is indeed a hassle.

There’s more. After you make your payment, T-Mobile now pushes you very hard to make it a recurring autopay payment from that payment method. The “accept” box is big and bright. The option to decline is small and lonely. Yeah, they really want you to turn on autopay, even if it means tricking you into doing it.

Wait! There’s still more! If you don’t have autopay turned on, T-mobile shows an alert, warning you that a line has been “suspended” from autopay and urging you to click and turn it back on. They say this irrespective of the fact that you never had autopay turned on for that line in the first place.

No, T-Mobile hasn’t broken any laws with any of this. But it’s all scammy at best and really the sort of behavior we’d expect from AT&T or Verizon, not from T-Mobile.

And that’s the truth.

–Lauren–