In response to a news story revealing that an Uber driver has been (usually surreptitiously) live streaming video and most audio of his passengers without their knowledge or explicit consent — exposing them to ridicule and potentially much worse by his streaming audience, both Uber and Lyft have reportedly simply argued that the practice is legal in that particular (one-party recording permission) state.
That kind of response is of course absolutely unacceptable and below reproach, demonstrating the utter lack of ethics of these ride sharing firms. They argue that this doesn’t even violate any of their driver terms.
That needs to change — IMMEDIATELY!
Drive sharing firms must ban their drivers from such behavior, and violators should be immediately excised from the platform.
That a vile behavior is legal does not mean that these firms — entrusted with the lives of millions of passengers — must permit drivers to engage in such activities. In fact, these firms already lay out specific “don’t do this!” rules that can prohibit a variety of legal activities by drivers — for the protection of their riders.
If these firms do not act immediately to end such practices by their drivers, they risk not only massive loss of rider trust, but are just begging for this kind of activity to eventually result in a horrific incident involving their passengers — perhaps physical abuse because identity information often leaks on these streams — at the hands of unscrupulous members of the live stream viewing public.
If these firms refuse to ban these practices, their rights to operate in any states where such behavior continues to occur must be withdrawn, and if necessary legislation passed to force these firms to do the right thing and protect their riders from such abuses.