Chrome Is Hiding URL Details — and It’s Confusing People Already!

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Here we go again. I’m already getting upset queries from confused Chrome users about this one. 

In Google’s continuing efforts to “dumb down” the Internet, their Chrome browser (beta version, currently) is now hiding what it considers to be “irrelevant” parts of site address URLs.

This means for example that if you enter “vortex.com” and get redirected to “www.vortex.com” as is my policy (and a typical type of policy at a vast number of sites), Chrome will only display “vortex.com” as the current URL, confusing anyone and everyone who might have a need to quickly note the actual full address URL. Also removed are http: and https: prefixes, leaving even fewer indications when sites are secure — exactly the WRONG approach these days when users need more help in these respects, not less!

And of course, if you’re manually writing down a URL based on the shortened version, there’s no guarantee that it will actually work if entered directly back into Chrome without passing through possible site redirect sequences.

But wait! You said that you want additional confusion? By golly you’ve got it! If you click up in the address bar and copy the Chrome shortened URL, it will appear that you’re copying the short version, but you’re actually copying the invisible original version with the full site URL — including the full address and the http: or https: prefixes. If you double click up there, Chrome visibly replaces its mangled version with the full version.

I can just imagine how this “feature” pushed through Google — “Hell, our users don’t really need to see all that URL detail stuff, so we’ll just hide it all from them! They’ll never know the difference!”

But the truth is that from the standpoint of everyday users who glance quickly at addresses and greatly benefit from multiple signals to help them establish that they’ve reached the exact and correct sites in a secure manner, the new Chrome URL mangling feature is an abomination, and I’ll bet you dollars to donuts that crooked site operators will find some ways to leverage this change for their own benefits as well.

As I said, this is currently in Chrome Beta, which means it’s likely to “graduate” to Chrome Stable — the one that most people run — sometime fairly soon.

Google is a great company, but their ability to churn out unforced errors like this — that especially disadvantage busy, non-techie users — remains a particularly bizarre aspect of their culture.

–Lauren–

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