Administrivia: Observing Google: “Tough Love”

Lately I’ve been receiving a significant spike in email from readers asking various forms of the question:

What is your true stance regarding Google?

In particular, they seem unable to grasp how I can send out one blog post or other item that is significantly critical of some aspect of Google, then another post that is highly complimentary of a different aspect.

I view the question as frankly rather shallow and illogical. One might as well ask “What is your true opinion of life?”

Google is a great firm — a very large company of enormous complexity, operating at the leading edge of technology’s intersection with privacy, security, and one way or another, most other aspects of society.

It would be foolhardy in the extreme to evaluate Google as if it were some sort of monolithic whole (though the true “Google Haters” seem to do exactly that most of the time).

As for myself, when I believe that Google is making a mistake that is causing them to fall short of the high standards of which I feel they’re capable, I explicitly tell them so and I pull no punches in that analysis. When my view is that they’re doing great work (which is overwhelmingly more often the case) it’s my pleasure to say so clearly and explicitly.

If you wish to call this something akin to “tough love” regarding Google on my part, I won’t argue.

Be seeing you.

I have consulted to Google, but I am not currently doing so — my opinions expressed here are mine alone.
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The correct term is “Internet” NOT “internet” — please don’t fall into the trap of using the latter. It’s just plain wrong!