Greetings. A few days ago, I discussed the appearance of a 15% increase in Sirius XM monthly charges, seemingly without any prior notification to most customers, and noted that I consider this to be an abuse of credit card merchant billing systems.

Now I would very much appreciate the readership's assistance in better understanding the sequence of events surrounding that increase.

In contrast to my experience, reports from other persons who have contacted me, and the statements of Sirius XM reps that I spoke with, the company is now claiming to news media that customers were notified by e-mail of the new charges.

This leads to several questions:

1) Who was actually notified?

2) Were subscribers without working/current e-mail addresses notified in any way?

3) Why have Sirius XM customer service reps said that the company didn't notify most customers?

I'd very much appreciate hearing from any Sirius XM monthly payment subscribers regarding this topic.

Please just send a short note to:

siriusxm@vortex.com

and let me know if you were notified of the increase before it appeared on your credit card statements, yes or no. And if you were notified, how did you receive notification (e-mail or some other means?) If you were not notified, do you have a current e-mail address on file with Sirius XM?

Thanks in advance for your help in gathering this information!

--Lauren--